1. Introduction
Welcome to NIA Luxe Empire("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all personal data collected through our website and services provided by NIA Luxe Empire.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, title, and date of birth.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Financial Data is processed directly by our secure third-party payment gateways. We do not collect or store full bank account or payment card details on our servers; we only retain transaction references or payment status information required for order processing and legal obligations.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, NIA Luxe Empire will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling your jewellery order).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To provide customer support and respond to your inquiries.
- To improve our website, products, services, marketing, and customer relationships.
4. Sharing Your Information
NIA Luxe Empire does not sell your personal data. We may share your personal data with trusted third parties set out below for the purposes outlined in this policy:
- Service Providers: Acting as processors who provide IT and system administration services, secure payment processing, and order fulfillment (couriers and logistics).
- Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulators and Authorities: Who require reporting of processing activities in certain circumstances to comply with the law.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Data Security
NIA Luxe Empire has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We use industry-standard encryption protocols to protect sensitive information, particularly financial transactions.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we implement reasonable and commercially acceptable security measures to protect your personal data, we cannot guarantee its absolute security.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
- Request accessto your personal data (commonly known as "data subject access request").
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data where we are relying on a legitimate interest.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details provided below.
9. Children's Privacy
Our website is not intended for children and we do not knowingly collect data relating to children. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
Contact Us
If you have any questions or concerns regarding this policy, please contact us at: